frank's blog

Tom Peters’ Leadership Thoughts: Listening

Posted in ideas by aldorf on April 11, 2010

LittleBigThings — December 07, 2009 — Tom Peters uses an example from the healthcare industry to highlight the importance of listening. According to Tom, “the single most significant strategic strength that an organization can have is not a good strategic plan, but a commitment to strategic listening on the part of every member of the organization.”

His book Little Big Things is on sale now.

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